Winnie The Pooh Lusiana Setiawan: First Post -THE TRANS LUXURY HOTEL BANDUNG

Sunday, October 19, 2014


Hey, how's your day? 
Mine is pretty boring, i have some routinity that should be passed day by dayyyyyyyy.

Is it boring enough? Of course it is!!
I should pass it because it's my 2nd on the job training as a hospitality management student. OH GOD WHY??!!??!?
Okay enough, if i continue it you guys also will feel bored.

In my first post, i would like to share little things about my experiences in The Trans Luxury Hotel. The Trans Luxury Hotel Bandung is officially opened on June 30th, 2012. This is a 6 stars Urban Resort Hotel located in the center of Bandung lifestyle, beside the Trans Studio Mall and one of the biggest indoor theme park, Trans Studio Bandung, Indonesia.

The Trans Luxury Hotel is owned by CT Corp. The chairman and founder of CT Corp Indonesia is Chairul Tanjung. He is an Indonesian businessman, one of Indonesia's richest people. He obtained a bachelor degree at Faculty of Dentistry, University of Indonesia.

Soooooooooo i'm doing my on the job training here as a Front Office from August 2014 until January 2015. Do you know what is it? I'll tell you a lil bit i knew, the frontliner are often the first point of contact for hotel guests. Their manner and appearance often leave the customer with a lasting impression of the establishment.They are the key members of staff who can play an important part in securing return business. *enough enough enough*

For the first 3 months, i'm working as a Business Center attendant.
  1. Make Feedback, Incident, Negative Comment, Complaint reports 
  2. Prepare operational morning briefing for GM, RM, RDM and all of the hotel managers and every weekend always join the morning briefing to take the minutes HIKS :(
  3. Prepare the boardroom 12 to be used by internal or external guests
  4. Check lost & found item and do courtesy to the guests
  5. Due out courtesy
  6. Make the guest preferences (in house, arrival tomorrow, blablablahh)
  7. Make welcome and departure letter
  8. Do print, scan, fax, photocopy and all of their friends
  9. Make gift certificates
  10. etc. *can't mention one by one*
At first, it's quite hard to do all of the BC's job desk. But now i like this job <33
People change HAHAHA
Here i attached the picture of the hotel. ENJOY! ♥♥♥
ps : these photos are not taken by me, credit by The Trans Luxury Hotel Bandung.

The Hotel Building

Dragon Cystal Lamp in the Lobby is so EYE CATCHING!!!! ♥
The Gym
The Restaurant
The RED (all in the red color)
Kids Club
The Pool Part I
The Pool Part II (like a sandy beach, I LIKE IT!)
The Lounge
Foyer in front of Trans Grand Ballroom
Trans Grand Ballroom
Living Room
Boardroom (Meeting Room)
The 18th
And one more, jenk jenk jenkkkkkkkkkkk~
My photo while i'm working *pardon me* HAHAHAHAHAHA

Bye, see you on the next post (:

ps : sorry for my bad grammar


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